Our Services

Specialist Areas

Areas that lead to designing, developing or changing Cultures, Teams or Individual approaches to achieve higher performance or simply better sustainable outcomes.

Diagnostic Tools

Quality diagnostic tools, questionnaires or surveys used to gather information, aid in targeting specific areas, as a benchmark to measure growth or performance and to provide a snapshot of the thoughts, attitudes, dominant behaviours and practices that embody the working environment.

Training & Development Programs

Specific areas of expertise & programs that we believe have enormous impact on outcomes both internally and externally, which organisations can adopt or adapt to in these ever-changing times.

Researching & Documenting Key Stakeholders

The on-going process and practice of continually connecting with senior people in organisations to document their thoughts & perspectives on many topics associated with best practice.

High Performance Culture

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High Performance Cultures & Organisations are those that have adopted a set of working practices, behaviours & strategies deemed to enhance & sustain individual and organisational performance.
Dysfunctional Cultures demonstrate the following common issues:
Reactive working environments & reactive behaviours

Poor alignment between managers & teams, behaviours & outcomes

Lack of clarity regarding roles, responsibilities & expectations

Poor leadership, lack of recognition, direction, feedback & support

Poor behaviours, issues or problems that are not adequately addressed
An environment where complaining, blaming & gossip are the norm
Where change, responsibility & difficult conversations are avoided

Where people feel profits are placed above people

Cultures don’t need to be dysfunctional.
They can be Highly Functional & Engaged to People, Practices & Performance that achieve Stronger Outcomes.
To find out more, click here.

High Performing Teams

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Higher Performing Teams are those that share a common purpose, goal, metrics & who collaborate, challenge & hold each other accountable to achieve strong consistent results.
Mediocre & Low Performing teams demonstrate the following common issues:

Lack of cohesion & understanding between team members

Poor alignment between managers & teams, actions & outcomes

Poor alignment between team members & what they need to do
Lack of clarity regarding roles, responsibilities & expectations
Lack of accountability, responsibility, ownership & responsiveness
Inconsistency with behaviours, actions & results
Lack of the right people, doing the right things at the right time

The creation & sustainment of Higher Performing Teams relies on the alignment & clarity from both crucial components:

– Leadership/Management
– Team Members

It’s the interaction & commitment between these 2 that demonstrate & drive Higher Performance.

To find out more, click here.

Higher Performing Leaders & Managers

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Higher Performing Leaders/Managers are those that combine a strong connection with their direct reports & the needs of the business to achieve outstanding consistent results. It is said they bring out the best in their people while achieving the best results.
Poor Leadership & Management demonstrate the following common issues:
People at work are being under led & over managed or in some cases poorly managed
Poor leadership & management directly effect team outcomes not to mention morale, accountability & commitment.
Poor alignment between team members & what they need to do
Lack of clarity regarding roles, responsibilities & expectations
Lack of accountability, responsibility, ownership & responsiveness
Inconsistency with behaviours, actions & results
Lack of the right people, doing the right things at the right time

The creation & sustainment of Higher Performing Teams relies on the alignment & clarity from both crucial components:

– Leadership/Management
– Team Members

It’s the interaction & commitment between these 2 that demonstrate & drive Higher Performance.

To find out more, click here.

Key Stakeholder Engagement

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Key Stakeholder Alignment or Horizontal Alignment refers to the alignment between:

1. Organisations & their External Key Stakeholders
2. It may include Suppliers, Contractors, Industry, Community & Government bodies
3. Departments within the same Organisation
4. Areas that need to work together in order to achieve positive outcomes

Misalignment can quickly escalate & lead to:

Lack of cohesion & understanding

Misunderstanding

Lack of trust & respect

Inflexibility
Hidden agendas
Poor collaboration
Unrealistic expectations
Lack of openness
Unresolved issues
To find out more, click here.

High Performance Thinking

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When it comes to an organisation’s scarcest resource – good staff/talent – the difference between the best and the rest is enormous.

Teams led by strong, purposeful, decisive, engaging leaders and Managers can and have profound effect on the outcomes and performance of their teams.

In fact these teams consistently outperform others by tree times with the added bonus of allowing the Leader/Manager to spend more time on broader initiatives and less time in dealing with team conflict, motivation and consistency of delivery.

Some examples of High Performers which outperform others by a country mile:
The best developer at Apple is at least 9 times as productive as the average software engineer at other technology companies.
The best blackjack dealer at Caesars Palace in Las Vegas keeps his table playing at least 5 times as long as the average dealer on the strip.
The best sales associate at Nordstrom sells at least 8times as much as the average sales associate at other department stores.
The best transplant surgeon has a success rate at least 6 times that of the average transplant surgeon.
To find out more, click here.